English/普通話/粵語
Registered Psychotherapist (Qualifying)
心理治療師
加拿大註冊心理咨詢
About Us
關於我們
Finding Inspiration in Every Turn
Kind Words Counselling is a psychotherapy practice built around a simple belief: meaningful change often begins when you feel heard, understood, and met with kindness.
We offer a warm, supportive, and non-judgmental space where you can explore what you’re going through, better understand yourself, and find ways forward that feel right for you. Our approach brings together evidence-based psychotherapy with genuine human connection, always shaped around your unique needs and goals.
善語心理諮詢源自一個簡單的信念：當一個人真正被聽見、被理解，也被溫柔地接住，改變便有機會開始。
我們希望提供一個溫暖、支持且不批判的心理治療空間，讓你可以安心探索自己的感受與經歷，更深入地理解自己，並找到適合自己的方向。我們結合實證為本的心理治療方法與真誠的人際連結，按照每個人的需要與目標，提供適合你的支持。
Our Story
我們的故事
Kind Words Counselling began with a shared hope to create a space where therapy feels professional, but also deeply human.
We wanted counselling to feel less intimidating and more like a place where you can simply arrive as you are. The name Kind Words reflects what we believe matters in therapy: the way we speak to one another, and eventually the way we learn to speak to ourselves, can shape how we move through difficult moments.
Our hope is to help you make sense of what you’re carrying, reconnect with what matters to you, and move forward with greater clarity, confidence, and self-compassion.
善語心理諮詢的開始，源自我們一個共同的想法：心理治療可以很專業，同時也可以很有人情味。
我們希望心理治療不需要讓人感到陌生或有距離，而是一個讓你可以安心做自己的地方。「善語」代表的不只是我們如何與你對話，也包括我們如何慢慢學會以更多理解和善意對待自己。
我們希望陪你整理正在經歷的一切，重新連結對你真正重要的事，並以更清晰、更有力量，也更善待自己的方式繼續向前。
Meet The Team | 認識我們
Alicia (Keyu) Chen
Registered Psychotherapist (Qualifying)
心理治療師
Rachel Kwan
Registered Psychotherapist (Qualifying)
心理治療師
Frequently Asked Questions
常見問題
1. What can I expect from the first session? | 第一次心理治療會是怎樣的？
The first session is a chance for us to get to know you, understand what brings you to therapy, and talk about what you hope to work on. You’re welcome to ask questions and take things at a pace that feels comfortable.
第一次會面主要讓我們了解你的需要、目前面對的困難，以及你希望透過心理治療得到甚麼。我們也會回答你的問題，並按照你感到舒適的步伐開始。
2. Do you offer virtual sessions? | 你們提供網上心理治療嗎？
Yes. Our sessions are offered virtually, allowing you to attend therapy from a private and comfortable space that works for you.
是的，我們提供網上心理治療，讓你可以在私隱、舒適且適合自己的環境中參與會面。
3. Do you offer individual and couples therapy? | 你們提供個人及伴侶心理治療嗎？
Yes. We provide psychotherapy for both individuals and couples. You can learn more about each therapist’s areas of focus on their profile page.
是的，我們提供個人及伴侶心理治療。你可以透過治療師的個人頁面，了解其專長範疇及治療方式。
4. What languages are available? | 可以使用哪些語言進行心理治療？
Our therapists offer services in English, Cantonese, and Mandarin. Language availability may vary by therapist.
我們的治療師可使用英語、廣東話及普通話提供心理治療。不同治療師所提供的語言可能有所不同。
5. How long is each session? | 每次會面多長時間？
Most psychotherapy sessions are approximately 50 minutes. Session length may vary depending on the type of service and your needs.
一般心理治療會面約為 50 分鐘。實際時間可能因服務類型及個人需要而有所不同。
6. Are psychotherapy services covered by insurance? | 心理治療可以使用保險嗎？
Many extended health insurance plans include coverage for services provided by a Registered Psychotherapist. Coverage varies between plans, so we recommend checking directly with your insurance provider.
不少延伸醫療保險計劃會涵蓋註冊心理治療師（Registered Psychotherapist）提供的服務。每個保險計劃的保障範圍不同，建議你事先向保險公司確認。
7. How do I know which therapist is right for me? | 我應該如何選擇適合自己的治療師？
Finding the right therapist is an important part of therapy. You can review our therapist profiles to learn about their experience, areas of focus, languages, and approach before deciding who may be the best fit for you.
找到適合自己的治療師是心理治療中重要的一部分。你可以先瀏覽治療師的個人簡介，了解其經驗、專長範疇、語言及治療方式，再選擇較適合自己的治療師。
8. Is Kind Words Counselling a crisis service? 善語心理諮詢提供危機支援服務嗎？
Kind Words Counselling is not an emergency or crisis service. If you are experiencing an immediate emergency or are concerned about your safety, please contact emergency services or an appropriate local crisis service.
善語心理諮詢並非緊急或危機支援服務。如果你正面對即時危機或擔心自己的人身安全，請聯絡緊急服務或當地合適的危機支援服務。